{"id":884,"date":"2025-06-03T06:33:09","date_gmt":"2025-06-03T06:33:09","guid":{"rendered":"http:\/\/localhost\/pulseev\/?page_id=3"},"modified":"2026-06-28T07:38:29","modified_gmt":"2026-06-28T07:38:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pulsev.com.tr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2>\n\t\t\t\tPrivacy Policy<br \/>\n\t\t\t<\/h2 >\n<nav aria-label=\"Breadcrumb\">\n<ul>\n<li><a href=\"https:\/\/pulsev.com.tr\/en\">Home<\/a><\/li>\n<\/ul>\n<\/nav>\n<style>\n.pp-prod{--g:#5FA257;--gd:#3E7B37;--gl:#EAF3E8;--ink:#1c2a1c;--mut:#5d6b5b;--line:#E6EDE2;max-width:1000px;margin:0 auto;font-family:inherit;color:var(--ink)}\n.pp-prod *{box-sizing:border-box}\n.pp-prod .pp-head{text-align:center;max-width:640px;margin:0 auto 26px}\n.pp-prod .pp-eyebrow{display:inline-block;font-size:12px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--gd);background:var(--gl);padding:6px 14px;border-radius:999px}\n.pp-prod .pp-head h2{font-size:30px;font-weight:800;margin:14px 0 8px;color:var(--ink)}\n.pp-prod .pp-head p{font-size:15px;color:var(--mut);margin:0}\n.pp-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px 24px;margin-bottom:18px}\n.pp-top{display:flex;align-items:flex-start;gap:15px;flex-wrap:wrap}\n.pp-ic{width:52px;height:52px;border-radius:13px;background:var(--gl);display:flex;align-items:center;justify-content:center;flex:none}\n.pp-ic svg{width:28px;height:28px}\n.pp-tt{flex:1;min-width:210px}\n.pp-tt h3{font-size:20px;font-weight:800;margin:3px 0 4px;color:var(--ink)}\n.pp-tag{font-size:11px;font-weight:700;color:var(--gd);background:var(--gl);padding:2px 8px;border-radius:6px;vertical-align:middle;letter-spacing:.05em}\n.pp-sub{font-size:14px;color:var(--mut);margin:0;line-height:1.5}\n.pp-sub a{color:var(--gd);font-weight:600}\n.pp-stores{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-left:auto}\n.pp-store{display:inline-flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:var(--ink);background:#fff;border:1px solid #d7e3d2;border-radius:10px;padding:9px 13px;text-decoration:none;white-space:nowrap}\n.pp-store:hover{border-color:var(--g);background:#f4f9f2}\n.pp-link{color:var(--gd);border-color:#cfe4cb}\n.pp-note{font-size:12.5px;color:#5f6e5c;background:#f4f9f2;border:1px dashed #cfe0c9;border-radius:9px;padding:9px 12px;margin:14px 0 0}\n.pp-acc{margin-top:14px;border-top:1px solid #eef3ec}\n.pp-acc summary{cursor:pointer;list-style:none;display:inline-flex;align-items:center;gap:8px;font-size:14px;font-weight:700;color:var(--gd);padding:12px 0 4px}\n.pp-acc summary::-webkit-details-marker{display:none}\n.pp-acc .chev{transition:transform .2s}\n.pp-acc[open] .chev{transform:rotate(180deg)}\n.pp-body{font-size:13px;line-height:1.75;color:#4a5648;white-space:pre-line;padding:4px 2px 14px;max-width:760px}\n.pp-body strong{color:var(--ink);font-weight:700}\n@media(max-width:680px){.pp-stores{margin-left:0;width:100%}.pp-head h2{font-size:24px}}\n<\/style>\n<p>Privacy Policy<\/p>\n<h2>Our products &amp; privacy<\/h2>\n<p>Pick a product to see its store listing and privacy policy. Tap &ldquo;Privacy Policy&rdquo; to expand the full text.<\/p>\n<article><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 21V8l6-4 6 4v13\"\/><path d=\"M4 21h16M9 21v-4h2\"\/><path d=\"M14 10l-2 3h2l-2 3\"\/><\/svg><\/p>\n<h3>Site \u015earj<\/h3>\n<p>Charging app for sites &amp; residences<\/p>\n<p><a href=\"https:\/\/apps.apple.com\/us\/app\/site-%C5%9Farj\/id6766175072\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\" fill=\"#1c2a1c\"><path d=\"M16.7 12.7c0-2 1.6-2.9 1.7-3-1-1.4-2.4-1.6-2.9-1.6-1.2-.1-2.4.7-3 .7-.6 0-1.6-.7-2.6-.7-1.3 0-2.6.8-3.3 2-1.4 2.4-.4 6 1 8 .7 1 1.4 2 2.4 2 .9 0 1.3-.6 2.4-.6 1.1 0 1.4.6 2.4.6 1 0 1.6-.9 2.3-1.9.7-1 1-2 1-2.1-.1 0-1.9-.8-1.9-2.9zM14.9 6.3c.5-.6.9-1.5.8-2.3-.8 0-1.7.5-2.2 1.1-.5.5-.9 1.4-.8 2.2.9.1 1.7-.4 2.2-1z\"\/><\/svg>App Store<\/a><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.pulsev.sitesarj\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M4 3l11 9-11 9z\" fill=\"#3E7B37\"\/><path d=\"M4 3l8 6-2.4 2L4 3z\" fill=\"#5FA257\"\/><path d=\"M4 21l8-6-2.4-2L4 21z\" fill=\"#2f6b3c\"\/><\/svg>Google Play<\/a><\/p>\n<details>\n<summary>Privacy Policy <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/summary>\n<p>Effective Date: 30 April 2026 | Last Updated: 30 April 2026<br \/>\n<strong>1. Data Controller<\/strong><br \/>\nThis Privacy Policy explains how PULSEV \u015earj \u00c7\u00f6z\u00fcmleri A.\u015e. (\u201cPULSEV\u201d, \u201cwe\u201d, \u201cus\u201d) collects, uses, stores, and protects user data through the Site \u015earj mobile application (the \u201cApp\u201d), in accordance with the Turkish Personal Data Protection Law No. 6698 (\u201cKVKK\u201d).<br \/>\nData Controller\tPULSEV \u015earj \u00c7\u00f6z\u00fcmleri A.\u015e.<br \/>\nAddress\t\u0130vedik OSB, Ankara, T\u00fcrkiye<br \/>\nContact\tprivacy@pulsev.com.tr<br \/>\nWeb\thttps:\/\/www.pulsev.com.tr<br \/>\n<strong>2. Personal Data We Collect<\/strong><br \/>\nSite \u015earj only collects the minimum data necessary for charging service management:<br \/>\n<strong>2.1. Identity and Contact Information<\/strong><br \/>\n<strong>Full name<\/strong><br \/>\n<strong>Email address<\/strong><br \/>\n<strong>Mobile phone number<\/strong><br \/>\nResidence (site \/ block \/ apartment) information<br \/>\n<strong>2.2. Vehicle Information<\/strong><br \/>\n<strong>Vehicle license plate (optional)<\/strong><br \/>\n<strong>Vehicle make and model (optional)<\/strong><br \/>\n<strong>2.3. Charging Usage Data<\/strong><br \/>\n<strong>Charge card identifier<\/strong><br \/>\n<strong>Charging session start and end times<\/strong><br \/>\n<strong>Energy consumed (kWh)<\/strong><br \/>\n<strong>Charging station identifier<\/strong><br \/>\n<strong>Credit top-up and spending history<\/strong><br \/>\n<strong>2.4. Technical Data<\/strong><br \/>\n<strong>Device model and operating system version<\/strong><br \/>\n<strong>App version<\/strong><br \/>\n<strong>Anonymous crash reports<\/strong><br \/>\nImportant: Site \u015earj does not collect the user\u2019s real-time GPS location. Charging stations are at fixed locations.<br \/>\n<strong>3. Purposes and Legal Basis for Processing<\/strong><br \/>\nPurpose\tLegal Basis<br \/>\nProvision and management of charging services\tPerformance of contract<br \/>\nCredit top-up and dues allocation\tPerformance of contract<br \/>\nReporting usage data to site administration\tLegitimate interest<br \/>\nUser support services\tPerformance of contract<br \/>\nCompliance with legal obligations\tLegal obligation (Tax Procedure Law, etc.)<br \/>\nApp performance improvement\tLegitimate interest<br \/>\n<strong>4. Data Storage Location<\/strong><br \/>\nYour personal data is stored and processed on servers located within the Republic of T\u00fcrkiye. Your data is not transferred abroad.<br \/>\n<strong>5. Data Sharing<\/strong><br \/>\n<strong>Your personal data may be shared with:<\/strong><br \/>\nSite Administration: Only the relevant site management can view charging usage and dues information of their own residents.<br \/>\nDomestic Service Providers: Hosting infrastructure provider in T\u00fcrkiye, SMS gateway service.<br \/>\nLegal Authorities: EPDK, Revenue Administration, courts, and other authorized public bodies as required by law.<br \/>\n<strong>6. Data Retention<\/strong><br \/>\nActive usage data: Duration of active account<br \/>\nCharging history and billing records: 5 years (per Tax Procedure Law)<br \/>\nAfter account deletion: Non-mandatory data deleted within 30 days<br \/>\n<strong>7. Your Rights (KVKK Art. 11)<\/strong><br \/>\n<strong>Users have the right to:<\/strong><br \/>\nKnow whether their personal data is being processed<br \/>\n<strong>Request information about processing<\/strong><br \/>\nLearn the purpose and whether it is used in accordance<br \/>\nRequest correction of incomplete or inaccurate data<br \/>\nRequest deletion or destruction within legal conditions<br \/>\nKnow third parties to whom data has been transferred<br \/>\nObject to outcomes resulting from automated processing<br \/>\nClaim compensation for damages arising from unlawful processing<br \/>\nTo exercise these rights, please contact: privacy@pulsev.com.tr<br \/>\n<strong>8. Account Deletion<\/strong><br \/>\nUsers may delete their accounts via \u201cProfile \u2192 Delete My Account\u201d within the app or by sending a request to privacy@pulsev.com.tr. Deletion requests are processed within 30 days.<br \/>\n<strong>9. Children&#8217;s Privacy<\/strong><br \/>\nSite \u015earj is not intended for users under 18. We do not knowingly collect data from individuals under 18.<br \/>\n<strong>10. Security<\/strong><br \/>\nData is transmitted with TLS 1.2+ encryption and stored on infrastructure compliant with international standards. PULSEV is undergoing ISO\/IEC 27001 certification.<br \/>\n<strong>11. Changes<\/strong><br \/>\nThis Privacy Policy may be updated from time to time. Material changes will be communicated through in-app notifications.<br \/>\n<strong>12. Contact<\/strong><br \/>\nPULSEV \u015earj \u00c7\u00f6z\u00fcmleri A.\u015e.<br \/>\n\u0130vedik OSB, Ankara, T\u00fcrkiye<br \/>\nEmail: privacy@pulsev.com.tr<br \/>\nWeb: https:\/\/www.pulsev.com.tr<br \/>\n<strong>Drag widget here<\/strong><\/details>\n<\/article>\n<article><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 11l9-7 9 7\"\/><path d=\"M5 10v10h14V10\"\/><path d=\"M12 14l-1.5 2.5h3L12 19\"\/><\/svg><\/p>\n<h3>Umay Evim<\/h3>\n<p>An individual charging app developed for <a href=\"https:\/\/www.umaytech.com.tr\" target=\"_blank\" rel=\"noopener\">Umay-brand<\/a> charging units<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.umayevim.app\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M4 3l11 9-11 9z\" fill=\"#3E7B37\"\/><path d=\"M4 3l8 6-2.4 2L4 3z\" fill=\"#5FA257\"\/><path d=\"M4 21l8-6-2.4-2L4 21z\" fill=\"#2f6b3c\"\/><\/svg>Google Play<\/a>Published under the customer&rsquo;s own brand; the store version is a real app, not a demo.<\/p>\n<details>\n<summary>Privacy Policy <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/summary>\n<p>Your privacy is very important for Pulsev Charge Solutions. Please spend a moment to read Privacy Policy before using a UmayEvim app.<br \/>\n<strong>Application Usage:<\/strong><br \/>\nThis Policy becomes effective upon the user\u2019s download and use of the application.<br \/>\nUse of the appication is at user\u2019s own risk.<br \/>\nDeveloper is not liable to user for any damages, including compensatory, special, incidental, exemplary, punitive, or consequential damages, connected with or resulting from this agreement or user\u2019s use of this application.<br \/>\nUser agress to defend and indemnify Developer and hold Developer harmless from all claims, losses, damages, complaints, or expenses connected with or resulting from user\u2019s business operations.<br \/>\n<strong>Usage of permissions used in application:<\/strong><br \/>\nINTERNET:\u00a0For enabling network communication and accessing online resources.<br \/>\nACCESS_NETWORK_STATE:\u00a0To check the current network connectivity status (Wi-Fi).<br \/>\nCAMERA:\u00a0To allow the app to access the device camera for scanning QR.<br \/>\nACCESS_WIFI_STATE:\u00a0To get information about the current Wi-Fi connection and network details.<br \/>\nCHANGE_WIFI_MULTICAST_STATE:\u00a0To allow the app to receive multicast packets on Wi-Fi, useful for device discovery or communication.<br \/>\nDoes the application collects precise real time location:<br \/>\nNo,\u00a0application is not collecting realtime location.<br \/>\nCan personal data shared with third parties:<br \/>\nNo,\u00a0We are not collecting any personal data. As well as we are not sharing any information with third parties.<br \/>\n<strong>Children App usage:<\/strong><br \/>\nThis application is not specially designed for childrens. Parent\u2019s gudiance \/ restriction required from user end whenever require.<br \/>\n<strong>Security:<\/strong><br \/>\nWe are not collecting any personal data outside your device. All your personal data remain in your device. So there is no issue related to secuity. Still use this application as your own risk.<br \/>\n<strong>Policy Changes:<\/strong><br \/>\nThis Privacy Policy may be updated from time to time for any reason. We are not collecting any user\u2019s any details so we are not able to personally update any users. We will update in play store details if there is any change in Privacy Policy.<br \/>\n<strong>Contact Us:<\/strong><br \/>\nIf you have any questions regarding privacy policy or application, please contact us via email at :<br \/>\nbogachan.olmez@pulsev.com.tr<\/details>\n<\/article>\n<article><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"5\" r=\"2.2\"\/><circle cx=\"5\" cy=\"18\" r=\"2.2\"\/><circle cx=\"19\" cy=\"18\" r=\"2.2\"\/><path d=\"M12 7.2v4M12 11.2L6.5 16M12 11.2L17.5 16\"\/><\/svg><\/p>\n<h3>Charging Network Management Platform CSMS<\/h3>\n<p>Operator (CPO) platform &mdash; white-label<\/p>\n<p><a href=\"\/en\/public-cms\/\">View product &rarr;<\/a>Published under each operator&rsquo;s own brand; the PulsEV Public CMS app you see in the app stores is only a showcase (demo) version.<\/p>\n<details>\n<summary>Privacy Policy <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#3E7B37\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 9l6 6 6-6\"\/><\/svg><\/summary>\n<p>Charging Network Management Platform (CSMS)<br \/>\nLast updated: 26 June 2026<br \/>\nPulsEV&#8217;s Charging Network Management Platform (&#8220;the Platform&#8221;; formerly referred to as Public CMS) is a B2B, OCPP-based charging station management system (CSMS) provided to charge point operators (&#8220;Operators&#8221;). The Platform is white-label: it is published and operated under each Operator&#8217;s own brand. Any mobile or web apps you may see in app stores are showcase examples; production deployments run under the Operator&#8217;s brand.<br \/>\n<strong>1. Roles<\/strong><br \/>\nFor end-user\/driver personal data processed through an Operator&#8217;s deployment, the Operator is the data controller and PulsEV acts as the data processor on the Operator&#8217;s behalf and instructions. For Operator account and business-contact data, PulsEV is the data controller.<br \/>\n<strong>2. Data we process<\/strong><br \/>\n&#8211; Operator account and business contact data (name, title, e-mail, phone, company).<br \/>\n&#8211; Charging station data (station\/connector IDs, status, OCPP telemetry, energy and session records).<br \/>\n&#8211; Transaction and billing records.<br \/>\n&#8211; End-user data (e.g. driver accounts, RFID, payment references) &#8211; only on the Operator&#8217;s instructions and under the Operator&#8217;s own privacy policy.<br \/>\n&#8211; Technical\/log data (IP, device, audit logs).<br \/>\n<strong>3. Purposes and legal basis (KVKK Art.5\/6, GDPR Art.6)<\/strong><br \/>\nOperating and maintaining the Platform; billing and support; security and fraud prevention; legal and regulatory compliance (incl. EPDK and G\u0130B reporting). Legal bases: performance of contract, legitimate interest, and legal obligation.<br \/>\n<strong>4. Sharing and sub-processors<\/strong><br \/>\nData may be shared with infrastructure providers strictly as needed and under confidentiality: hosting, payment, SMS\/e-mail and analytics providers.<br \/>\n<strong>5. International transfer<\/strong><br \/>\nWhere data is transferred abroad, KVKK Art.9 \/ GDPR Chapter V safeguards apply.<br \/>\n<strong>6. Retention<\/strong><br \/>\nData is kept for the term of the Operator agreement and the periods required by law, then deleted, destroyed or anonymized.<br \/>\n<strong>7. Your rights<\/strong><br \/>\nEnd users should contact the relevant Operator (the data controller). For Platform or business data, contact PulsEV at contact@pulsev.com.tr.<br \/>\n<strong>8. Contact<\/strong><br \/>\nPulsEV Charging Solutions &#8211; contact@pulsev.com.tr &#8211; 0850 304 0557.<\/details>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Home Privacy Policy Our products &amp; privacy Pick a product to see its store listing and privacy policy. Tap &ldquo;Privacy Policy&rdquo; to expand the full text. Site \u015earj Charging app for sites &amp; residences App StoreGoogle Play Privacy Policy Effective Date: 30 April 2026 | Last Updated: 30 April 2026 1. Data Controller [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-884","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/pages\/884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/comments?post=884"}],"version-history":[{"count":23,"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/pages\/884\/revisions"}],"predecessor-version":[{"id":1554,"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/pages\/884\/revisions\/1554"}],"wp:attachment":[{"href":"https:\/\/pulsev.com.tr\/en\/wp-json\/wp\/v2\/media?parent=884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}