Privacy Policy
UmayEvim
Your privacy is very important for Pulsev Charge Solutions. Please spend a moment to read Privacy Policy before using a UmayEvim app.
Application Usage:
- This Policy becomes effective upon the user’s download and use of the application.
- Use of the appication is at user’s own risk.
- Developer is not liable to user for any damages, including compensatory, special, incidental, exemplary, punitive, or consequential damages, connected with or resulting from this agreement or user’s use of this application.
- User agress to defend and indemnify Developer and hold Developer harmless from all claims, losses, damages, complaints, or expenses connected with or resulting from user’s business operations.
Usage of permissions used in application:
INTERNET: For enabling network communication and accessing online resources.
ACCESS_NETWORK_STATE: To check the current network connectivity status (Wi-Fi).
CAMERA: To allow the app to access the device camera for scanning QR.
ACCESS_WIFI_STATE: To get information about the current Wi-Fi connection and network details.
CHANGE_WIFI_MULTICAST_STATE: To allow the app to receive multicast packets on Wi-Fi, useful for device discovery or communication.
Does the application collects precise real time location:
No, application is not collecting realtime location.
Can personal data shared with third parties:
No, We are not collecting any personal data. As well as we are not sharing any information with third parties.
Children App usage:
This application is not specially designed for childrens. Parent’s gudiance / restriction required from user end whenever require.
Security:
We are not collecting any personal data outside your device. All your personal data remain in your device. So there is no issue related to secuity. Still use this application as your own risk.
Policy Changes:
Contact Us:
Site Şarj
Effective Date: 30 April 2026 | Last Updated: 30 April 2026
1. Data Controller
This Privacy Policy explains how PULSEV Şarj Çözümleri A.Ş. (“PULSEV”, “we”, “us”) collects, uses, stores, and protects user data through the Site Şarj mobile application (the “App”), in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).
| Data Controller | PULSEV Şarj Çözümleri A.Ş. |
|---|---|
| Address | İvedik OSB, Ankara, Türkiye |
| Contact | privacy@pulsev.com.tr |
| Web | https://www.pulsev.com.tr |
2. Personal Data We Collect
Site Şarj only collects the minimum data necessary for charging service management:
2.1. Identity and Contact Information
- Full name
- Email address
- Mobile phone number
- Residence (site / block / apartment) information
2.2. Vehicle Information
- Vehicle license plate (optional)
- Vehicle make and model (optional)
2.3. Charging Usage Data
- Charge card identifier
- Charging session start and end times
- Energy consumed (kWh)
- Charging station identifier
- Credit top-up and spending history
2.4. Technical Data
- Device model and operating system version
- App version
- Anonymous crash reports
Important: Site Şarj does not collect the user’s real-time GPS location. Charging stations are at fixed locations.
3. Purposes and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Provision and management of charging services | Performance of contract |
| Credit top-up and dues allocation | Performance of contract |
| Reporting usage data to site administration | Legitimate interest |
| User support services | Performance of contract |
| Compliance with legal obligations | Legal obligation (Tax Procedure Law, etc.) |
| App performance improvement | Legitimate interest |
4. Data Storage Location
Your personal data is stored and processed on servers located within the Republic of Türkiye. Your data is not transferred abroad.
5. Data Sharing
Your personal data may be shared with:
- Site Administration: Only the relevant site management can view charging usage and dues information of their own residents.
- Domestic Service Providers: Hosting infrastructure provider in Türkiye, SMS gateway service.
- Legal Authorities: EPDK, Revenue Administration, courts, and other authorized public bodies as required by law.
6. Data Retention
- Active usage data: Duration of active account
- Charging history and billing records: 5 years (per Tax Procedure Law)
- After account deletion: Non-mandatory data deleted within 30 days
7. Your Rights (KVKK Art. 11)
Users have the right to:
- Know whether their personal data is being processed
- Request information about processing
- Learn the purpose and whether it is used in accordance
- Request correction of incomplete or inaccurate data
- Request deletion or destruction within legal conditions
- Know third parties to whom data has been transferred
- Object to outcomes resulting from automated processing
- Claim compensation for damages arising from unlawful processing
To exercise these rights, please contact: privacy@pulsev.com.tr
8. Account Deletion
Users may delete their accounts via “Profile → Delete My Account” within the app or by sending a request to privacy@pulsev.com.tr. Deletion requests are processed within 30 days.
9. Children's Privacy
Site Şarj is not intended for users under 18. We do not knowingly collect data from individuals under 18.
10. Security
Data is transmitted with TLS 1.2+ encryption and stored on infrastructure compliant with international standards. PULSEV is undergoing ISO/IEC 27001 certification.
11. Changes
This Privacy Policy may be updated from time to time. Material changes will be communicated through in-app notifications.
12. Contact
PULSEV Şarj Çözümleri A.Ş.
İvedik OSB, Ankara, Türkiye
Email: privacy@pulsev.com.tr
Web: https://www.pulsev.com.tr